<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Jerm &#187; problems</title>
	<atom:link href="http://www.jerm.com/tag/problems/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.jerm.com</link>
	<description>How to Be an Effective Manager</description>
	<lastBuildDate>Tue, 18 May 2010 02:06:34 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.9.2</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>5 Major Customer Service Mistakes</title>
		<link>http://www.jerm.com/2009/11/5-major-customer-service-mistakes/</link>
		<comments>http://www.jerm.com/2009/11/5-major-customer-service-mistakes/#comments</comments>
		<pubDate>Sat, 21 Nov 2009 12:44:05 +0000</pubDate>
		<dc:creator>Jeremy</dc:creator>
				<category><![CDATA[Management]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[problems]]></category>
		<category><![CDATA[support]]></category>

		<guid isPermaLink="false">http://www.jerm.com/?p=199</guid>
		<description><![CDATA[It&#8217;s an unfortunate part of life that poor customer service can cost an organization so much &#8211; lost customers, lost revenue, lost new business, and a lost opportunity to connect with someone for a lifetime relationship. Many organizations do not know how much poor customer service has cost them and do not have a plan [...]


Related posts:<ol><li><a href='http://www.jerm.com/2009/07/best-customer-service-experience-at-a-jiffy-lube/' rel='bookmark' title='Permanent Link: Best Customer Service Experience &#8211; At a Jiffy Lube?'>Best Customer Service Experience &#8211; At a Jiffy Lube?</a></li>
<li><a href='http://www.jerm.com/2010/01/employee-performance-reviews-excellent-retail-store-supervisor-sample/' rel='bookmark' title='Permanent Link: Employee Performance Reviews: Excellent Retail Store Supervisor Sample'>Employee Performance Reviews: Excellent Retail Store Supervisor Sample</a></li>
<li><a href='http://www.jerm.com/2009/11/create-a-group-mission-statement/' rel='bookmark' title='Permanent Link: Create a Group Mission Statement'>Create a Group Mission Statement</a></li>
</ol>]]></description>
		<wfw:commentRss>http://www.jerm.com/2009/11/5-major-customer-service-mistakes/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Being Grateful Even When There are Problems</title>
		<link>http://www.jerm.com/2008/02/being-grateful-even-when-there-are-problems/</link>
		<comments>http://www.jerm.com/2008/02/being-grateful-even-when-there-are-problems/#comments</comments>
		<pubDate>Sat, 09 Feb 2008 02:19:18 +0000</pubDate>
		<dc:creator>Jeremy</dc:creator>
				<category><![CDATA[Entrepreneurship]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[grateful]]></category>
		<category><![CDATA[life]]></category>
		<category><![CDATA[problems]]></category>
		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://read.jerm.com/?p=25</guid>
		<description><![CDATA[I love my business but there are times when it&#8217;s difficult to enjoy it. When money gets tight, or a business partner disappoints, or when things aren&#8217;t going according to plan, it&#8217;s easy to become dissatisfied, unhappy, and ungrateful.
My wife read a chapter to me this morning from Max Lucado&#8217;s new book, Every Day Deserves [...]


No related posts.]]></description>
		<wfw:commentRss>http://www.jerm.com/2008/02/being-grateful-even-when-there-are-problems/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
