One of the challenges in writing employee performance reviews is coming up with just the right words to describe each employee. Though you may have a few superstars and a few duds to deal with (and usually can come up with the right phrases for each), what kind of phrases are right for the other [...]

I was in an interesting meeting the other day. One of my business partners and I were asked to consult with a client regarding their email marketing strategy. They are using a small, outsourced email marketing firm to run all of their fund raising email campaigns. Relative to the size of the organization, the money [...]

In my first role as a manager, I worked with a high performance team with more work on our hands than time. We worked hard, we enjoyed working together, but it was a tough assignment to get everything done – and still love each other at the end of the day!
One day, I decided to [...]

Jim couldn’t understand it. His successful window installation company had ten years worth of financials. His business had been profitable since day one. He was never late paying a bill and had impeccable credit, but when he applied for a commercial mortgage to purchase a building for the company, two banks declined his application after [...]

Jim Tanner received the promotion he had spent six years working hard for. He managed a team of eight people in a magazine publishing house and had responsibility over one magazine title, it’s Web site, and all production efforts for it. His team worked hard to produce a quality magazine and Jim’s efforts to increase [...]