Management | Jerm - Part 2

Archive for "Management"

Management, Small Business
Posted on November 21st, 2009
Written by Jeremy
Tags
customer experience, customer service, problems, support
5 Major Customer Service Mistakes
It’s an unfortunate part of life that poor customer service can cost an organization so much – lost customers, lost revenue, lost new business, and a lost opportunity to connect with someone for a lifetime relationship. Many organizations do not know how much poor customer service has cost them and do not have a plan [...]
Management
Posted on November 20th, 2009
Written by Jeremy
Tags
coaching, football, leadership, manager, motivation, teams
Management Lessons from the Football Field
As another JV football season has come to a close, it’s a great time to look back and assess the season and my performance as the coach. This was my first year as head coach of the JV program with the Carolina Pride and was a tremendous learning experience. I’ve been the head ball coach [...]
Management
Posted on November 19th, 2009
Written by Jeremy
Tags
authority, delegate, failure, managers, new supervisor, responsibility
Lots of Responsibility and No Authority?
Jim Tanner received the promotion he had spent six years working hard for. He managed a team of eight people in a magazine publishing house and had responsibility over one magazine title, it’s Web site, and all production efforts for it. His team worked hard to produce a quality magazine and Jim’s efforts to increase [...]
Management, Personal
Posted on November 18th, 2009
Written by Jeremy
Tags
email, inbox, Management, organization, overload, too much
3 Quick Steps to an Empty Email Inbox
I am a terrible email user. Learn one method Kyle Chowning used to keep his inbox in top shape.
Entrepreneurship, Management, Personal, Small Business
Posted on November 17th, 2009
Written by Jeremy
Tags
action, good story
Never Underestimate the Power of a Good Story
Never, ever underestimate the power of a good story.
Management
Posted on November 17th, 2009
Written by Jeremy
Tags
employees, manager, performance improvement, performance review, strengths, teams, training, weaknesses
5 Tips to Help Develop Your Employees’ Strengths
Everyone has a finite amount of time to develop personal and professional skills. There is a long standing debate on employee development: do I help my employee work on their weaknesses or do I help develop my employee’s strengths? In the book First, Break All the Rules: What the World’s Greatest Managers Do Differently, Marcus [...]
Management
Posted on November 16th, 2009
Written by Jeremy
Tags
bonuses, employees, gossip, manager, power, productivity, recognize, reward, rumor mill
Get Back on the Field
When I was nine years old, I remember grabbing my baseball glove for a neighborhood baseball game in an empty lot near the Methodist church. It was your typical pickup ball game in a dust lot: I brought my glove, my friend Andy brought a bat, Tom brought his ball, a half dozen other kids [...]
Management
Posted on November 15th, 2009
Written by Jeremy
Tags
bonuses, Christmas, employees, manager, reward
21 Ways to Reward Employees
Many companies and managers are finding it difficult during the economic downturn to reward their employees – but you do not have to reward them in cash! Sometimes, you just need to be creative when rewarding your employees. We’ve put together this list of 21 ways to reward your employees for free or very low [...]
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