I don’t expect a lot from my service providers, I really would love a solution that just works. I recently had Windstream DSL installed in my office and have been having a problem where the connection drops every hour or so. The only resolution is to power cycle the DSL router. I have this problem [...]
Results Only Work Environment, or ROWE, is a management strategy adopted by Best Buy where employees are paid for productivity, not just activity. A Results Only Work Environment focuses on achievement instead of solely being at work. Employees control their own work calendars and the focus is on how much work they get done, not [...]
Book tours are a staple in promoting new books in the publishing world. An author is expected to travel to dozens (and sometimes well over 100) locations to promote their book, sign copies, and speak to fans. This is a tiring process which can yield only a few dozen copies sold at some locations. Many [...]
Every business goes through cycles and in the periods of change between cycles (good and bad), it’s a good idea to review your business, understand what the transition means to the longevity of the company, and make the tough decisions necessary. My business is going through a transition of renewed focus and preparation for growth. [...]
I’ve been recruited to work with (or for) a number of startups over the years. Most offers I’ve declined, but I’ve also take a few and unfortunately none have hit it big! I have tried to learn to not get caught up in the excitement of the founder’s dream too quickly: most of the companies [...]
There are thousands of resources on the Web to help you with search engine optimization, finding backlinks, creating a link strategy, and all facets of search engine marketing and yet I frequently get asked by business people I work with “how do I get highly ranked in Google?” There are so many facets to search [...]
Jim couldn’t understand it. His successful window installation company had ten years worth of financials. His business had been profitable since day one. He was never late paying a bill and had impeccable credit, but when he applied for a commercial mortgage to purchase a building for the company, two banks declined his application after [...]
It’s an unfortunate part of life that poor customer service can cost an organization so much – lost customers, lost revenue, lost new business, and a lost opportunity to connect with someone for a lifetime relationship. Many organizations do not know how much poor customer service has cost them and do not have a plan [...]
Never, ever underestimate the power of a good story.
A marketing plan is a well researched and well written report detailing the marketing, promotion, and advertising plans for an organization. Essential items in a marketing plan include: Internal capabilities and forces which will have a direct effect on marketing efforts External opportunities and threats which could affect the company Goals and strategies to achieve [...]
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