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Archive for "November, 2009"

  • Management

    Posted on November 30th, 2009

    Written by Jeremy

    Tags

    community, community quotient, cq, employees, morale, net promoter, relationships

    Improving Community Quotient in Your Company

    As we work with companies to help stabilize their internal atmosphere and employee morale, we find many of the internal conflicts, issues, and problems can be easily corrected by ceasing thinking of employees as “resources” and start thinking of them as human beings. One of the core qualities of the human experience is feeling like [...]

  • Management

    Posted on November 29th, 2009

    Written by Jeremy

    Tags

    appreciation, bonuses, employees, manager, reward

    21 More Ways to Reward Employees

    In a previous post on rewarding employees, we presented 21 ideas to reward your employees. The post was so well received, we decided to come up with 21 more ways you can reward your employees. These ideas are for you to show appreciation for your employees even in times when you cannot show financial appreciation. [...]

  • Entrepreneurship, Small Business

    Posted on November 27th, 2009

    Written by Jeremy

    Tags

    due diligence, entrepreneurs, job interview, questions, startup

    Questions You Should Ask Before Working for a Startup

    I’ve been recruited to work with (or for) a number of startups over the years. Most offers I’ve declined, but I’ve also take a few and unfortunately none have hit it big! I have tried to learn to not get caught up in the excitement of the founder’s dream too quickly: most of the companies [...]

  • Management

    Posted on November 26th, 2009

    Written by Jeremy

    Tags

    employees, group, managers, mission, purpose, team building, values

    Create a Group Mission Statement

    In my first role as a manager, I worked with a high performance team with more work on our hands than time. We worked hard, we enjoyed working together, but it was a tough assignment to get everything done – and still love each other at the end of the day! One day, I decided [...]

  • Entrepreneurship

    Posted on November 25th, 2009

    Written by Jeremy

    Tags

    bachelors, college, degree, Entrepreneurship, MBA, online, university

    Online Entrepreneurship Degrees

    As more individuals start businesses, entrepreneurship college degrees are becoming much more popular. You don’t have to be an entrepreneur to get a degree in entrepreneurship: many managers pursue entrepreneurship degrees to learn how to manage in the startup environment or for family businesses. Online learning is now an acceptable method of pursuing a bachelor’s [...]

  • Small Business

    Posted on November 24th, 2009

    Written by Jeremy

    Tags

    backlinks, blogs, link bait, links, organic search, pagerank, sem, seo, Small Business

    Building Quality Links for Your Small Business Web Site

    There are thousands of resources on the Web to help you with search engine optimization, finding backlinks, creating a link strategy, and all facets of search engine marketing and yet I frequently get asked by business people I work with “how do I get highly ranked in Google?” There are so many facets to search [...]

  • Entrepreneurship, Management, Small Business

    Posted on November 23rd, 2009

    Written by Jeremy

    Tags

    accounting, balance sheet, business, employees, finances, financial statements, managers

    Why You Should Care About Financial Statements

    Jim couldn’t understand it. His successful window installation company had ten years worth of financials. His business had been profitable since day one. He was never late paying a bill and had impeccable credit, but when he applied for a commercial mortgage to purchase a building for the company, two banks declined his application after [...]

  • Management

    Posted on November 22nd, 2009

    Written by Jeremy

    Tags

    difficult conversation, employees, improvement, manager, performance improvement

    How to Hold a Difficult Conversation

    Inevitably, as a manager, you will need to have a difficult conversation at some point in your career. This difficult conversation can come from something embarrassing, an exchange between employees, bad habits, or an number of issues. These might include: Uncleanliness Fights, arguments, or disagreements Flirtatious behavior with other employees Attitude problems Dress code violations [...]

  • Management, Small Business

    Posted on November 21st, 2009

    Written by Jeremy

    Tags

    customer experience, customer service, problems, support

    5 Major Customer Service Mistakes

    It’s an unfortunate part of life that poor customer service can cost an organization so much – lost customers, lost revenue, lost new business, and a lost opportunity to connect with someone for a lifetime relationship. Many organizations do not know how much poor customer service has cost them and do not have a plan [...]

  • Personal

    Posted on November 20th, 2009

    Written by Jeremy

    Tags

    coaching, dreams, goals, life coach, planning

    Finding a Life Coach

    A Life Coach is someone who will help you set goals for your life. A life coach helps you create a successful life – not as your therapist, friend, or a consultant – but as someone who can help you develop the goals you have and show you a plan to achieve them. A life [...]

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